Refund Policy
Last updated: July 2026
Studio bookings — fees
Booking fees are non-refundable once paid, whether you cancel, reschedule, or don't attend:
- £10 for recording sessions
- £10 for mastering sessions
- £100 for studio hire (with or without an engineer)
Studio bookings — payment timing
Studio session fees are due at the start of your session, or before you leave the premises. For studio hire specifically, the session fee (£80 for four hours, or £150 for eight hours) is paid on entry — no exceptions — in addition to the £100 booking fee and £1,000 deposit.
When online card payments are not available, booking fees and deposits are also paid in cash at the studio (or as arranged when your booking is confirmed). Online booking requests still go through; payment is settled in person.
If payment for an engineer-led session isn't made before you leave, you have 30 days from your session date to pay in full. If payment still hasn't been received after 30 days, any recordings or other material from that session are deleted, and Deep Dripz is free to use, delete, or otherwise deal with that material as it sees fit, since it was never paid for.
Studio hire — deposit & cleaning
Hiring the studio (with or without an engineer) requires a £1,000 refundable deposit. The deposit is returned in full provided none of the equipment is damaged in any way.
If you leave a mess, a £50 clean-up fee applies. If that cleaning fee is not paid, you are at risk of losing your deposit.
If anything is damaged during your booking, the full deposit is forfeited regardless of the actual cost of the damage.
Track purchases
Digital track purchases are generally final once the download/stream has been accessed, in line with standard digital-goods practice. If a track was misrepresented or the file is faulty, contact us and we'll make it right.
Membership
Cancel anytime — you'll keep access until the end of the billing period you already paid for, and won't be charged again after that. We don't currently offer partial refunds for unused time in the current period.
Merchandise
Orders can be cancelled for a full refund any time before they're marked fulfilled. Once an order ships, contact us about returns for unused items.
How refunds are issued
Approved card refunds go back to your original payment method and typically appear within 5–10 business days, depending on your bank. Cash payments settled at the studio are refunded in cash or by another method arranged with Deep Dripz when a refund is due.
Contact
Refund requests: deepdripzentertainment@proton.me or the contact page.